01 / LEGAL
Who we are
Solvo operates through SOLVO E.A.S. (RUC 80177209-5, Asunción, Paraguay) and SOLVO DIGITAL INTERMEDIAÇÃO LTDA (CNPJ 68.558.810/0001-00, São Paulo, Brazil) (“Solvo”, “we”).
What we collect
This website has no user accounts, forms or tracking tools. We only process:
- Information you choose to send us by email, such as your name, company, contact details and message.
- Basic technical logs generated automatically by our hosting provider (IP address, browser type, date and time of access), used to operate and secure the website.
What we do not collect
Solvo does not collect or store identity verification (KYC/KYB) documents through this website or by email. When verification is required, it is carried out through a separate onboarding process with its own privacy terms.
How we use information
To respond to your inquiries, manage business relationships, keep the website secure and comply with legal obligations. We do not sell personal data.
Sharing
We share information only with service providers that support our operations (such as hosting and email) and with authorities when required by law.
Retention
We keep information only as long as needed for the purposes above or as required by law.
Your rights
Under applicable law, including Brazil’s LGPD and Paraguayan law, you may request access to, correction of or deletion of your personal data, or object to its processing. Write to info@usesolvo.com.
Changes
We may update this policy. The current version will always be published on this page.